People’s Bank, Sri Lanka’s leading commercial bank, bagged multiple prestigious awards at the Global Business Review Magazine Awards 2022 and International Business Magazine Awards 2022 held recently.
The Global Business Review Magazine awards won by People’s Bank included ‘Most Responsive Bank Sri Lanka 2022’, ‘Best Consumer Digital Bank Sri Lanka 2022’ and the ‘Best Development Bank Sri Lanka 2022’. The bank also has been adjudged as the Best Digital Bank in Sri Lanka 2022 by the International Business Magazine.
The Global Business Review Magazine Awards is a platform to honour and reward excellence in companies across different sectors including Banking, Finance, Insurance, Real Estate, Leadership and Technology. The awards aim to bring the significance of exceptional service delivery to the forefront by rewarding the performances and providing global recognition to outstanding organisations in each sector.
The International Business Magazine Awards honour the best in class achievements across multiple spheres in the International Business and Finance arena.
People’s Bank’s rapid response to support the nation’s economy at all times was instrumental in it winning the ‘Most Responsive Bank Sri Lanka 2022’ award. During the pandemic, the Bank stepped in to revive the economy weakened by lockdowns and border closures. By capitalizing on its skilled team, product range, superior technology and nation minded outlook towards business, People’s Bank was able serve its customers and the country.
People’s Bank’s groundbreaking digital journey resulted in the Bank winning the ‘Best Consumer Digital Bank Sri Lanka 2022’ award. This journey commenced in 2015 with the goal of empowering customers in rural areas and bridging the digital divide, while also catering to fast-changing needs of younger, urban customers. To achieve this, the Bank introduced multi-pronged initiatives, implementing Digital Banking Platform to enable end-to-end digital engagement. Since then, People’s Bank’s digitalization drive has witnessed a number of cutting-edge digital initiatives being launched in the local market. The Bank is the pioneer to launch Self-Banking Units (SBUs), a unique concept consisting of ATMs, Cash Deposit Machines (CDMs) and Kiosk machines enabling customers to Bank at their convenience. The Bank was also the first Bank in Sri Lanka to launch the Digital Omni Products namely: Digital On-boarding, Internet Banking, Mobile Banking and Loan Origination System (LOS) for retail and corporate customers, which provided the foundation for integrated digital services. The Bank has obtained ISO/IEC 27001:2013 certification, the world’s highest accreditation for information protection and security.
The ‘Best Development Bank Sri Lanka 2022’ award was resulted by the key role played by People’s Bank in the development of the country over the years. Since inception, the Bank’s main focus has been on developing the rural banking system and uplifting the people. Loan schemes such as Agriculture-Based Harvest Loan Scheme, introduced to create a self-sufficient country, ‘Made in Sri Lanka’ to promote local industries, ‘Saarabhoomi’ to encourage local production of fertilizers, pesticides, herbicides, ‘Vanitha Saviya’ for empowering women entrepreneurs, and ‘Business Power’ to uplift small and medium enterprises have made a significant impact to build the nation through developing local. Additionally, the Bank also launched the People’s Spark Entrepreneurship Development Program with the aim of empowering Sri Lankan youth who are passionate about running their own business.
People’s Bank is the country’s Premiere Licensed Commercial Bank with Sri Lanka’s largest banking footprint comprised of 743 branches and service centers island-wide. With a history spanning 60 years, the Bank benefits from a staff strength of close to 8,000 who tirelessly and diligently serve more than 14.0 million customers and close to 19.0 million account relationships, which is by far the largest customer base of any financial services provider in the country.