Financial sectors and banking sectors are so far the sectors that has seen wide range of innovations that led to the usage of the automated technologies like AI. Industry marketing teams have long been leading in the race of using AI that leads in the benefit also in savings of resources, cost along with time. It’s not so recent times that the AI marketing tools have been around but from little long while. But we are seeing the real change in recent days in financial sectors and banking. The other industries like wealth management and insurance are now trying to adapt the automated processes/ tools. The chatbots can be taken as a perfect example, they analyse the online activities of the user and the analysis is viewed by the business side and the improvements are made accordingly.
The clients that are adapting the new technologies major consideration for various sectors to move towards automation. But if we take a look at the other side there are some industries that are less tech focused, and are not too much bothered about automating the processes. But they appreciate the businesses for managing the business ups and downs even in this pandemic situation. Not all the AI tools are number one on their to-do list but are carrying out their jobs pretty well. AI can sometimes be scary and complex also not forgetting about the cost it takes which is expensive. But not in all the aspects; it can get profits when used properly.
The huge benefit of AI is that the accuracy and the data insight it gives. Understanding the user journey is a tough aspect but manual studies cannot yield accurate results but the automated tool will. AI or automation will help in increasing the productivity and brings profit to business and makes life much easier.