How AI can help transform the debt collection lifecycle with the customer in mind
Over the last year, a lot of industries have had to rethink their strategies to adapt to the changing times onset by the pandemic. With focus increasingly turning to customers’ needs, the finance sector was one of said industries. COVID had a disastrous effect on the global economy. Regulators have had to be aware of […]
Tackling middle east cybersecurity threat to meet data sovereignty rules
Throughout the Middle East, the influence of digital transformation on social infrastructure, public services and the financial sector has transformed citizen’s lives, but the flipside to this is an increased exposure to cyberattacks. In June of last year, the UAE’s National Computer Emergency Response Team repelled more than 100,000 cyberattacks against Federal Government entities in […]
Indorse launches NFT vision Hack
An online hackathon focused on non-fungible tokens (NFTs) is offering more than $70,000 worth of prizes and grants to participants including software engineers, graphic designers, NFT creators, game developers and digital artists. This is a free to enter NFT Vision Hack. And it is organized by Indorse, Nifty Labs Gibraltar and Coinsilium. The use of NFTs has exploded in […]
Building security from the ground up to avoid data breaches and tackle cybercrime
Cybercrime is rapidly growing, and this year, more so than ever, has been hit with hackers committing cyber-attacks. From Microsoft’s Exchange Server, taking Australian TV network off the air and disrupting fuel supplies so badly that drivers were filling plastic bags with gasoline it is not surprising to hear that cybercrime will reach $6 trillion this year. This has costed the […]
Collaboration for good: Aviation operational tech solves Covid nurse scheduling problem
The arrival of COVID has turned everything. This has created an immediate need to rapidly expand intensive care units and challenging existing employment practices and regulation. Out of this crisis inspirational and clever collaborations around the world delivered a myriad of life-saving solutions. The use of Boeing’s market leading Jeppesen digital aviation software, which uses […]
Collaboration software evolves for the remote work era
The pandemic has forced businesses around the world to adapt the way they work and embrace the benefits of a hybrid or complete remote working model. According to the World Economic Forum, since the pandemic, 84% of employers plan to rapidly digitalize working processes. There is a gradual shift towards hybrid working practices, over a decade. […]
Robotizing your back office
Robotics is the natural next step in the evolution of many businesses. This is not just in terms of enriching the customer experience (CX) but also optimizing back-office processes. Using technology to automate tasks and replicate human behaviors has the potential to bring about productivity gains in areas from finance and customer services through to […]
China signals crackdown on privacy, data, anti-trust to go on
China will draft new laws on national security, technology innovation, monopolies and education, as well as in areas involving foreigners. The announcement signals that a crackdown on industry with regard to privacy, data management, antitrust, and other issues will persist on through the year. The Chinese Communist Party and the government said in a blueprint […]
Digital ticketing: the challenges and opportunities facing PTOs and PTAs
Transport ticketing has rapidly evolved in the digital age. Today, passengers can use a smartcard or even their phone as their ticket, utilizing contactless and Near Field Communication (NFC) functionality to tap-and-go. This proliferation of digital ticketing has only been further accelerated over the last 18 months. This pandemic has presented Public Transport Operators (PTOs) […]
England changes Covid – 19 app so fewer people need to isolate
Britain’s health ministry said that the England’s COVID-19 mobile phone app will be tweaked so that fewer contacts of asymptomatic people who test positive for the disease will need to self-isolate. Business leaders have raised concerns about the numbers of staff who are having to self-isolate after being pinged by the app when they come […]