• Latest
  • Trending
The new norm of digital banking!

The new norm of digital banking!

Investors caught off guard as Bank of Canada’s inflation indicator fails

BoC sets rates to two-decade peak with room for more

US markets’ slump deepens to a half-year peak; its consequences

US markets’ slump deepens to a half-year peak; its consequences

Dollar edges up as jolt from Fed minutes wanes

Dollar unflinchingly holds position amid uncharted numbers

Deutsche Bank snapped by Credit Suisse

Timeline until: Credit Suisse stumbled and UBS went to its aid

Relentless debt: US loans are dragging; root cause multiplies

Relentless debt: US loans are dragging; root cause multiplies

UK to slash bond issuance

Banks toss bets for high-jeopardy bonds

Support measures push Japanese corporate bankruptcies to 50 year low

Policymaker assembly ends with yen standing upright

Presently placid, the Fed is readying another shock

Presently placid, the Fed is readying another shock

Minor investors rejoice upon Chinese market rebound

Minor investors rejoice upon Chinese market rebound

China, US working hard on solution to audit dispute

US analysis of Chinese costs will not rely on the bloom time

Trend-setter Shein on Mexico expansion ideals

Trend-setter Shein on Mexico expansion ideals

Chip firm CXMT in dire straits with legislators chasing tails

Chip firm CXMT in dire straits with legislators chasing tails

Global Business Review Magazine
Saturday, June 10, 2023
Nominate Here
  • Home
  • Banking
  • Finance
  • Technology
  • FinTech
  • Business
  • Videos
  • Events
  • Awards
  • Magazine
No Result
View All Result
Global Business Review Magazine
No Result
View All Result

The new norm of digital banking!

The new norm of digital banking!

Kuwait’s Al Ahli bank (AHB) has established itself as the leading retail and corporate banking provider services in not only Kuwait but also in Egypt and the United Arab Emirates. It belief in delivering transformative power of technology to its customers is what enables the bank to be more efficient and thus the bank is able to perform continuously on various other platform too. By leveraging the focus on digital technology and streamlining its offering helped introduce many number of innovative solutions and made banking become accessible to its customers. The solutions transformed from the traditional banking approach. Made life simpler and created a greater value.   

As ABK was quick in adapting to the crisis of the pandemic, the bank could have a digital makeover over the past two years. This helped the bank stand in the way of the pandemic and yet flourish. Establishment of a special task force to ensure that the interaction between the staff and the customers were well communicated all the time was one such initiative.

YOU MAY ALSO LIKE

BoC sets rates to two-decade peak with room for more

Timeline until: Credit Suisse stumbled and UBS went to its aid

AKB having the experience of working with the Central bank of Kuwait and Kuwait banking association, the necessary and required changes were made well in order during the primary stages of the outbreak itself. Implementations like facilitating a full 24 hour cash replenishment and enabling the access of customers to funds at the times were the first priority according to Stewart Lockie, Head of Retail banking at AHB.

Health guidance and an up to date banking advice, day to day announcements were all communicated to the customers around the clock by enabling all communication channels to run effectively.  The time of crisis became a great opportunity for all the banks including AHB to inculcate the digital banking systems and to promote it to its customers and there was a 61 percent increase up front.

It was also one among the few first banks to launch a tokenised solution system which supported Samsung , Fitbit and Garmin Pay applications. As a way of providing its customers a platform for digital banking with contactless payments which helped to make transactions from a distance. AHB also launched voice biometrics which offered highest levels of security at the same time a convenient pre-authentication when calling the customer support. It has announced to releasing Chatbot solutions shortly aiming at quick delivery of secure and effective solutions without having to visit the bank.

Partnering with Kuwait’s National Aviation Service in order to provide a complementary fast track meet and assist for the passengers is another initiative by AHB. Assistance like hoe baggage delivery, booking of specific seats in VIP lounges etc. Provision of ‘At home solutions’ through their local partner concierge Qiblah , they offer more than 20 such services without the need to leave their homes.

The digital journey of AKB has been smooth sailing and has ben its fore front in its current strategy and acted as a core of success even in its future. It ensures to meet the demands of tech savvy generations for the bank’s sustained growth which should encourage an approach toward more remote banking solutions.

Tags: Digital BankingDigital TransformationKuwait
ShareTweetShare

Search

No Result
View All Result

Recent News

Investors caught off guard as Bank of Canada’s inflation indicator fails

BoC sets rates to two-decade peak with room for more

US markets’ slump deepens to a half-year peak; its consequences

US markets’ slump deepens to a half-year peak; its consequences

Dollar edges up as jolt from Fed minutes wanes

Dollar unflinchingly holds position amid uncharted numbers

Deutsche Bank snapped by Credit Suisse

Timeline until: Credit Suisse stumbled and UBS went to its aid

Relentless debt: US loans are dragging; root cause multiplies

Relentless debt: US loans are dragging; root cause multiplies

UK to slash bond issuance

Banks toss bets for high-jeopardy bonds

Global Business Review Magazine

Global Business Review is a online print magazine focusing on the updates and information about on emerging markets, Finance, Banking, Technology. Global Business Review provides news, features, analysis, commentary, and interviews from industry across the globe.

Recent News

  • BoC sets rates to two-decade peak with room for more
  • US markets’ slump deepens to a half-year peak; its consequences
  • Dollar unflinchingly holds position amid uncharted numbers
  • Timeline until: Credit Suisse stumbled and UBS went to its aid
  • Relentless debt: US loans are dragging; root cause multiplies

Categories

  • Banking
  • Business
  • Events
  • Finance
  • FinTech
  • Tech
  • Uncategorized
  • Videos
  • About
  • Nominate
  • Privacy & Policy

© 2023 Global Business Review Magazine - All Rights Reserved.

No Result
View All Result
  • Home
  • Banking
  • Finance
  • Technology
  • FinTech
  • Business
  • Videos
  • Events
  • Awards
  • Magazine

© 2023 Global Business Review Magazine - All Rights Reserved.

Go to mobile version