Frankfurt-based Degussa Bank and European payment services provider Nets have joined forces to create a modern, innovative consumer credit card offering in Germany.
Silke-Christina Kummer, Head of Card Business Advisory & Services at Degussa Bank said that the pandemic situation has shifted the cash payments to digital payments. The head also added that the consumers in Germany are increasingly looking for integrated digital services. And so, their new solution with Nets is designed to meet demand for frictionless, digital banking experiences.
The services Nets will provide to Degussa include a comprehensive card management solution such as Apple Pay and Google Pay integrations, virtual cards and more are all backed by Net’s state of the art processing services. German language contact centre services with 24/7 voice support to handle complex enquiries from the customers is also enabled within the agreement. This is because more customers are going digital nowadays.
Jessica Hofmann, Head of Card Operations at Degussa Bank says that they have an ambitious growth strategy and their goal is to be the digital leader in Germany. And in order to execute on the strategy, they require an experienced technology expert with the latest know-how and capabilities. They do see Nets as a great innovation partner who provides them with high engagement and modern, flexible solutions. In the Nordics, Nets has a strong track record. Which are highly digitised societies, and Degussa truly feels that Nets are the best partner to help them to create the best possible card product in Germany.
Torsten Hagen Jorgensen, CEO of Issuer and eSecurity Services at Nets, said that they are excited to join Degussa Bank on its ambitious journey to wider adoption of digital card services in Germany. They are always committed to provide such innovative service. And this is a best modular issuing service that enables faster time to market and scale. This will enable Degussa to deliver modern, digital payment experiences to customers across Germany. As Nets expanding to issue product offering across central Europe, this partnership is an important step in its growth strategy.
Jorgensen also said that at Nets they have decades of experience of digital payment and processing solutions, formed within the most digitalised part of Europe. And also it is their ambition to be a European payments champion and with Degussa Bank as their first issuing customer in Germany, they look forward to driving the digital agenda together. The implementation is now pending. Degussa customers can expect benefit from the new features in first quarter of 2022.