Many global industry leaders believes that mobile-first technologies will be critical to the delivery process in the next five years. To keep their expansion plans on track, the focus for transportation and logistics (T&L) organisations needs to be on integration of new and existing systems. A recent global research report by SOTI, interviewed 550 IT decision-makers in the T&L industry. Almost three-quarters in the eight countries have already invested in mobile technology wearables or IoT solutions. So that they can speed up the delivery process.
75% of T&L leaders, in the last year has confirmed that their organization has invested considerably in new technology. 50% of global T&L leaders believe that mobile-first technologies will increase the speed of their delivery process. The role of IoT has the potential to automate and digitize the most manual and time-consuming tasks. They also enhance the accuracy of information. 45% of respondents revealed that they still update multiple systems manually.
24% believe that wearables will play a more important role in this strive towards improved worker productivity, customer satisfaction and real-time connectivity throughout the supply chain. The industry has legacy systems. Decision makers are in a rush to change the status quo but forgets about the transitional element. This led to a positive intention, in which 57% believe that legacy systems have prevented their organization from upscaling their operations. 72% believe that the actual issue is that their systems and new technologies are not integrated adequately.
That inability of respondents to effectively integrate new systems is causing employees at 98% of T&L companies to lose time. This is a hit to shipment delivery successes, and ultimately customer reputations. 70% confirmed that reducing downtime of mobile devices in the field is their top concern. Without effective integration the new horizon remains in the distance. Hence, addressing this disconnect between legacy and mobile should be the priority. Integration is the final link in a chain of investments. Not all industries are putting short-term pressures on themselves to realise digital and mobile benefits. By integrating new systems, T&L organisations can build their own legacies over the next exciting five years.